Free Shipping* World Wide
Phone No
1-800-797-5305Mon - Sat 8AM - 6PM CST

Category333

Testimonial

  I can confidently say that Budget Vet Care has won my trust and maintained it over the years. I have been shopping from here for 1.5 years and you guys have always delivered on time. I am happy that Budget Vet Care helps me take care of my pet in a better way. Thank you!  

- Scott Peterson

Shipping & Returns

Shipping & Returns

Salient Features of Our Shipping Policy 1: Shipping Charges

Budget Vet Care provides absolutely FREE shipping around the world on all products, irrespective of size. However, there are few exceptions, as some regions do not fall under our courier partners, we need to arrange special shipments. Therefore, according to the location and product size, shipment would be charged.

2: Dispatch Time

We dispatch orders within 2 working days after an order is placed.

3: Time Frame of Delivery

Once an order is dispatched, it will be shipped the following working day. Depending on your location, it will take minimum 2 weeks.

4: 97% of orders arrive within 2 weeks.

Please note, at times, due to some reasons orders may be delayed, which are not in our hand. It can be due to customs or festive season. However, once the order is shipped, we cannot guarantee any time frames.

5: Confirmation of Product Dispatch

Once the order has been dispatched you will get a shipping confirmation email. In case you do not receive an email within two working days after placing the order, please contact us at 1-800-797-5305.

6: Track your Order during Transit

We care for your pets and understand that you will be eager to get the supplies at the earliest and so we provide an option through which you can confirm your order status by accessing your account and clicking on the order number. You can even ask our customer service representatives to assist you and track the number.

7: Return Policy

Budget Vet Care offers 100 % Money Back Guarantee. For any reason, if you are not satisfied with the product and wish to return the product, we request to contact our customer care executive within 5 working days of delivery. Once our team approves the return, it will be accepted. Ensure that the returned product should be in original package in sealed condition.

8: Refund Policy

Once our team accepts the return, we will process the refund as soon as possible. Please note that the refund will made in the original mode of payment. Please allow 2-3 working days for refund to show in your bank account.

9: Original Order After Reship

If you receive the original delivery after we reshipped your order or refunded, you need to return the same within 3 to 4 working days. In case, you forgot or missed to return the package, you will be charged back for the same.

For any assistance, our customer care team is always ready to help you. Call us at our toll free number 1-800-797-5305 or email us - support@budgetvetcare.com.

If you would like to retain the product, we will bill you for the same.